Whitelist Instructions

Note: JavaScript is REQUIRED to log in and use this site.

Yahoo, AOL, Comcast and some email servers who piggyback on those servers, do not reliably receive emails generated by our school.  If you are not receiving our emails after whitelisting you may want to use a gmail account or a private email account for receiving emails from our school.

Since your email provider probably uses some type of spam filter, we ask that you add us to your trusted list of senders, contacts, or address book. This will assure our email messages make it to your inbox. Also included are instructions for setting some of the popular spam filters that may be running on your computer.

AIM™

  1. After opening the message, click on the "From" name.
  2. In the pop-up window, choose "Add to Address Book".
  3. From the "Name" tab, verify email address is correct.
  4. Enter the name you would like to represent this company in your Address Book (one may already be provided).
  5. From the "Preferred Email" drop-down box, choose "email".
  6. Add any additional information that you would like in the additional tabs.
  7. Click "Save" located at the bottom of the window.

AOL®

Version 9.0:

  1. Send a blank email to the address: support@pnwtaxschool.com.
  2. Go to AOL Keyword: "Mail Controls".
  3. Select the screen name that was used for your student account.
  4. Click "Customize Mail Controls".
  5. Add support@pnwtaxschool.com to your "People I Know" list.

Version 9.0 Alternate:

  1. Open our latest email.
  2. Click the "Add Address" button to add us to your "People I Know" list.

Version 8.0

  1. Send a blank email to the address: support@pnwtaxschool.com.
  2. Go to AOL Keyword: "Mail Controls".
  3. Select the screen name that was used for your student account.
  4. Click "Customize Mail Controls".
  5. Select "Allow email from all AOL members, email addresses and domains".
  6. Click "Next" until the "Save" button shows up at the bottom.
  7. Click "Save".

Version 7.0

  1. Send a blank email to the address: support@pnwtaxschool.com.
  2. Go to AOL Keyword: "Mail Controls".
  3. Select the screen name that was used for your student account.
  4. Click "Customize Mail Controls".
  5. In the section for "exclusion and inclusion partners," include the domain: pnwtaxschool.com

AT&T™

  1. Open your latest email.
  2. Copy the address in the "From" line.
  3. Click the "Address Book" link in the left navigation menu.
  4. Click "Add Contact" at the top of your Address Book.
  5. Under the "General" tab, paste the copied email address into the box under the specified "Email Address" box.
  6. Click "Save."

Barracuda Networks

Whitelist Quarantined Senders

  1. Open your email client.
  2. Barracuda should send you a summary each day listing quarantined items, Choose the most recent Barracuda email message.
  3. Locate the sender email address that you do not want quarantined in the future.
  4. Click on the word "Whitelist," which is in green print to the right of the email title. This will open your list in a web browser.
  5. Click the box to the left of the email that you would like to whitelist.
  6. At the top of the page, click "Whitelist." Barracuda will not block or quarantine the sender whose email address appears on the whitelist.

BellSouth.net®

  1. In your mail account, click on"MailGuard Options" in the left column. (Some users may see "Manage Spam".)
  2. Select the "Review" option. This will move any suspected spam messages to a special spam folder where you will have 7 days to review each message before it is deleted.
  3. If our email ends up in your spam folder, forward the whole email to this_is_good@bellsouth.net and they will add us to their whitelist.

BlackBerry®

  1. Scroll up to the message header.
  2. Get to the field where our name is listed.
  3. Click the "Berry button".
  4. Click "Show Address".
  5. Select and copy the email address to the clipboard.
  6. Go into "Address Book" and find the user.
  7. Select "Save".
  8. Click to edit it.
  9. Click the "Berry button" to add another email address.
  10. Paste it in.
  11. Click "Save".

Canada Providers

Increasingly, email providers (Rogers, Telus, etc.) are using filtering systems to try to keep spam out of customers' mailboxes. Sometimes though, they accidentally filter the email that you do want to receive.

To ensure that your important email is not deleted or filtered into a "Junk" or "Spam" folder, please contact the customer service representatives at the company that provides your email or Internet connection. Explain to them that you would like to continue receiving emails from us. And then ask them if they can whitelist us. If they ask for our address, give them the address in the "From" line of your most recent email.

ChoiceMail

  1. Open ChoiceMail.
  2. Click on the "Senders" tab.
  3. Choose "Approve another Sender".
  4. Type in our email address: support@pnwtaxschool.com.
  5. Click "OK".

Clean My Mailbox

  1. Click the "Whitelist button".
  2. Add the address in the "From" line of our most recent email to the list.
  3. Click the "Submit List button".

Cloudmark SpamNet

  1. Select Cloudmark | Options... from the Cloudmark SpamNet toolbar in Outlook.
  2. Click "Advanced".
  3. Go to the "Whitelist" tab.
  4. Click the "Add button".
  5. Type the email address you want to whitelist.
  6. Click "OK".
  7. Click "OK".
  8. Click "Yes".
  9. Click "OK".

Comcast®

  1. Open the email message.
  2. Click "Add to Address Book" located directly below the sender's name.
  3. Add the contact.
  4. The "Email Address" field will be pre-formatted with the address displayed in the sender's message.
  5. You may enter additional information in the general, Phone, Address, Internet and Personal pages.
  6. Use the tabs at the top to switch from page to page.
  7. Click "Save" when you are finished entering all contact information.

Cox®

  1. Go to the webmail inbox window.
  2. Click the subject to open the message from the email address you want to save.
  3. Click the blue figure with the plus sign, located to the right of the email address in the "From:" or "To:" fields.
  4. The "Add to Personal Addresses" pop-up window displays at the pop-up window.
  5. Click the checkbox next to the email address you want to add.
  6. Click "OK".

Excite®

  1. Opening our latest message.
  2. Select and copy the email address.
  3. Click "Add Contact" on the left hand side.
  4. Paste the email address in the appropriate line.
  5. Click the "Add button".
  6. In the pop-up window, click "Next Step".
  7. Type any message to the receiver.
  8. Click "Next Step".
  9. Click "Done".

Gmail™

  1. Log in to your Gmail account.
  2. Click on the "Settings gear cog" in the top-right corner.
  3. Click "Mail settings".
  4. Select the "Filters" tab.
  5. Click "Create a new filter", near the bottom.
  6. In the "From" field, add our domain: @pnwtaxschool.com.
  7. Click "Next Step".
  8. Check the box next to "Never send it to spam".
  9. Click "Create Filter".

Hotmail®/MSN®/Live

If our emails are sent to your "Junk Folder":

  1. Click the "Mail" tab to get into your mailbox.
  2. Open the "Junk Folder"
  3. Click "Show content" to view the body of the email.
  4. Click "Mark as safe".

Manually Add to Safe List:

  1. Click the "Mail" tab to get into your mailbox.
  2. Click "Options" at the top right.
  3. Under "Junk E-mail" click the "Safe and blocked senders" link.
  4. Click "Safe senders"
  5. Enter the address: support@pnwtaxschool.com.
  6. Click "Add to list"

Alternatively, you can add our email address to your "Contacts list":

  1. Open our latest email.
  2. Click the "Save Address" button.
  3. Click "OK".

Juno/NetZero®

  1. From your mailbox screen click on the "Address Book" tab.
  2. Next to the "Lists" tab, click the "Add New Contact" link.
  3. In the "Email Address" field, add the address: support@pnwtaxschool.com.
  4. Click the "Save" button.

Mailblocks

  1. Click the "Addresses" tab.
  2. Click "New".
  3. Add the email address: support@pnwtaxschool.com.
  4. Make sure "Accept Mail From This Address" is selected under "Receiving Options".
  5. Uncheck "Display in People Picker" under "Other Options".
  6. Click "Submit".
  7. Click "OK".

MailShield

  1. Click "Friends" from the toolbar.
  2. Click "Add".
  3. Add the email address: support@pnwtaxschool.com.
  4. Click "OK".

MailWasher

  1. Click "Tools".
  2. Click "Blacklist & Friends".
  3. Click "Add..." on the right.
  4. Make sure "Plain email address" is selected.
  5. Add the email address: support@pnwtaxschool.com.
  6. Click "OK".
  7. Click "OK".

McAfee Spamkiller

  1. Select "Friends" from the "McAfee SpamKiller" sidebar.
  2. Click "Add a friend".
  3. Make sure "All users at a domain" is selected under "Friend type:".
  4. Under "Address:", add the email address: support@pnwtaxschool.com.
  5. Click "OK".
  6. Click "OK".

Mozilla Thunderbird

  1. Click the "Address Book" button.
  2. Make sure the "Personal Address Book" is highlighted.
  3. Click the "New Card" button. This will launch a "New Card" window that has 3 tabs: "Contact", "Address" and "Other".
  4. Select the "Contact" tab.
  5. In the email dialogue box, add the email address: support@pnwtaxschool.com.
  6. Click "OK".

Norton AntiSpam

  1. Start up Norton AntiSpam.
  2. Click the "Status & Settings" tab.
  3. Click "AntiSpam".
  4. Click "Configure".
  5. Click "Allowed List" tab.
  6. Click "Add" button.
  7. In the "Email Address" box, enter the email address: support@pnwtaxschool.com.
  8. Click "OK".
  9. Click "OK".

Oddpost

  1. Check your "Probably Spam" folder.
  2. If you see that our email address was incorrectly filtered out, select it.
  3. Click the "Move to Inbox and Mark as Not Spam" button.

Open Outlook

  1. On the "Spam Inspector" menu or toolbar, find and select "Manage Friends List".
  2. In the "Add a New Friend" area, select "E-mail".
  3. Enter the email address: support@pnwtaxschool.com.
  4. Click the ">>" (add) button.
  5. Click "Close".

Optimum Online

  1. Click the Options tab, located at the top of the page. This will bring you to your "Account Summary" screen.
  2. Select the "Anti-Spam Settings" button located on the left-side of the screen.
  3. Choose "Click here to modify your anti-spam settings". This will take you to the next screen where you will have to again log-in.
  4. Click the "Modify SpamAway" button.
  5. It will then ask if you really would like to change the current option for your account. If yes, then click the "Disable Anti-Spam" button.

Outlook® 2003

  1. Open any email from us, then add the sender or the sender's domain to your "Safe List".
  2. Find the address in the "From" line of our most recent email and add it to "Personal Contacts" in your "Outlook Address Book".
  3. Open any email from us then select "Mark as Not Junk".

SpamButcher

  1. Click the "Configure" button.
  2. Go to the "Known Senders" tab.
  3. Click "Add" under "Known Good Senders and Recipients".
  4. Add the email address: support@pnwtaxschool.com
  5. Click "OK".
  6. Click "OK".

SpamCop

  1. In your browser, go to http://webmail.spamcop.net/
  2. Log into your SpamCop account.
  3. Click on the "Options" icon in the toolbar.
  4. Under "Mail Management" in the middle, click "SpamCop Tools".
  5. Select "Manage your Personal Whitelist".
  6. Near the bottom, select "Click here to add to your whitelist".
  7. Add the email address: support@pnwtaxschool.com
  8. Click "Submit".

Spameater Pro

  1. Click "Filters" from the sidebar.
  2. Click the "Approved Senders" tab.
  3. Click "Add Filter".
  4. Under "Address", add the email address: support@pnwtaxschool.com
  5. Choose "Full Email Address" under "Address Type".
  6. Select "Email Domain".
  7. Click "OK".

SPAMfighter

  1. Highlight the email from us you want to Whitelist.
  2. Click "More" in the SPAMfighter Toolbar and select "Whitelist".
  3. Here you can choose if you want to Whitelist the email address from us or the whole domain.

To be sure that all emails from people in your Outlook contacts get through to you, you can import and Whitelist them. To do this, follow these steps:

  1. Click "More" in the SPAMfighter toolbar.
  2. Then "Options."
  3. Then "Filter settings."
  4. Then "Blacklists & Whitelists."
  5. Then "Whitelist email address."
  6. Then "Import."
  7. Select your 'Address Book' and click on "Check all."
  8. Click "Add."
  9. Click "Apply."

If you get a pop-up box offering you to upgrade to SPAMfighter Pro it is because you have exceeded the limit of 100 addresses. You can fix this by buying SPAMfighter Pro or by deleting some of the addresses in your Black/White list. If you want delete addresses, please go to:

  1. Click More" in the SPAMfighter toolbar.
  2. Then "Options."
  3. Then "Filter settings."
  4. Then "Blacklists & Whitelists."

Spam Inspector

  1. Select "Spam Inspector".
  2. Then "Manage Friends List" from either the "Spam Inspector" toolbar or from the "Outlook" menu.
  3. Make sure "Email" is selected under "Add a New Friend."
  4. Add the email address: support@pnwtaxschool.com
  5. Click the ">>" (add) button.
  6. Click "Close".

Spam Interceptor

  1. Follow the "Trusted" link under "> Authentication Lists".
  2. Add the email address: support@pnwtaxschool.com
  3. Click "Add".

Spamkiller

  1. On the "Spamkiller" sidebar, click "Friends".
  2. Click "Add".
  3. Add the email address: support@pnwtaxschool.com
  4. Click "OK".

SpamNet

  1. Open your Outlook Inbox.
  2. On the Cloudmark SpamNet toolbar, click "Options".
  3. Click "Advanced".
  4. Select the "Whitelist" tab.
  5. Click the "Add" button.
  6. Add the email address: support@pnwtaxschool.com
  7. Click "OK".
  8. Click "OK".
  9. Click "Yes".
  10. Click "OK".

SpamPal

  1. Click on the SpamPal system tray icon with the right mouse button.
  2. Click "Add to Whitelist" from the menu.
  3. Add the email address: support@pnwtaxschool.com
  4. Click "Add".

Spam Sleuth

  1. Select "File", then "Configure".
  2. Go to the "Friends" category.
  3. Make sure "Active" is checked.
  4. In the entry field on a line by itself, add the email address: support@pnwtaxschool.com
  5. Click "OK".

Trend Micro™

If you received an email message that was incorrectly moved to the Spam Mail folder by the Anti-Spam Toolbar you can prevent this from occurring in the future.

The Anti-Spam Toolbar detects spam by looking for certain keywords in the email's subject or body and matching it with the anti-spam pattern file. Occasionally, it may detect what you consider legitimate email as spam.

To prevent this from occurring you can do either of the following:

  1. Add the sender to the list of Approved Senders
  2. Decrease the Spam Email Filter Strength

Note: You can also select the email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference when we develop our spam database, and it may not have an effect on how the toolbar detects spam.

Add the sender to the list of Approved Senders

  1. Open Microsoft Outlook or Outlook Express.
  2. Click the Spam Mail folder then select the legitimate email detected as spam.
  3. Click Approve Sender on the toolbar.
  4. Click Yes when the confirmation message appears.

Decrease the Spam Email Filter Strength

  1. Open Microsoft Outlook or Outlook Express.
  2. Click Trend Micro Anti-Spam then click Settings.
  3. On the Spam Filter tab, move the slider bar to select a lower filter strength.
  4. Click "OK" to save your settings.

Verizon

  1. Go to your Verizon Inbox.
  2. Click "Options".
  3. Select the "Block Senders" tab near the top of the screen.
  4. In the space where it says "Enter e-mail address or subdomain to always accept even if the domain is blocked", add the email address: support@pnwtaxschool.com

Yahoo!®

  1. Open your Yahoo mailbox.
  2. Click "Mail Options".
  3. Click "Filters".
  4. Click "Add Filter".
  5. In the top row, labeled "sender," make sure "contains" is selected in the pull-down menu.
  6. In the text box next to that pull-down menu, add the email address: support@pnwtaxschool.com
  7. At the bottom, where it says "Move to Folder", select "Inbox" from the pull-down menu.
  8. Click the "Add Filter" button again.

If messages continue to be sent you your junk folder, contact your email provider or spam filter application support and ask how to whitelist us.

IRS Approved

IRS Approved Continuing Education Provider

Notice to Members of the National Association of Enrolled Agents: NAEA requires its members to obtain 30 hours of CPE each year. NAEA further requires the CPE be in compliance with IRS guidelines. As an IRS approved sponsor of CPE, our programs meet CPE standards set forth by NAEA.

NASBA

Approved National Registry of CPE Sponsor

NASBA Sponsor #109290


Pacific Northwest Tax School is registered with the National Association of the State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors through its website:  www.nasbaregistry.org

California

California

Pacific Northwest Tax School's courses fulfill continuing education requirements for California CPAs and IRS EAs.

Notice to California CRTPs: We are not currently offering CTEC-approved courses due to recent changes in CTEC's requirements.
Click here for more information.
.

OR Board of Tax Practitioners

Pacific Northwest Tax School is a licensed vocational school regulated by the Oregon Higher Education Coordinating Commission. Our CPE programs are approved by the Oregon Board of Tax Practitioners.

TX State Board of Public Accountancy

Texas Sponsor #009794

The Texas State Board of Public Accountancy requires CPAs obtain CPE from a Board-approved sponsor. Pacific Northwest Tax School has registered with the Texas State Board of Public Accountancy as a CPE sponsor. This registration does not constitute an endorsement by the Board as to the quality of our CPE programs.

NY State Board of Public Accountancy

Sponsor License #002479

The New York State Board for Public Accountancy requires CPAs obtain CPE from a Board-approved sponsor. Pacific Northwest Tax School has registered with the New York State Board for Public Accountancy as a CPE sponsor.

Contact Us  |  Testimonials  |  Licensing Laws  |  Pacific Northwest Tax Service
© 2008-2017 Pacific Northwest Tax School        Phone Number: 503-646-5600